Items sold “O/E” or “ON EXCHANGE” must be suitable for reconditioning purposes. This suitability will be determined by our Service Manager or other appropriate staff member.

Some items may be exchangeable but at an additional cost. An example being a MGB front shock absorber, where on inspection of the exchange item it is found the bore of the body has been badly scored by the gudgeon pin coming loose.

An additional charge will be made for these items. This charge will be deducted from the deposit charged after consultation with the customer and the residual/full amount forwarded to the customer with a Tax Credit Adjustment Note.

The purchaser must pay the freight/postage on all returned items and such items MUST BE accompanied by the original TAX INVOICE NUMBER and DATE or a RESTOCKING FEE WILL  AUTOMATICALLY BE CHARGED BASED ON THE TRACKING COST TO RESTOCK & CREDIT THOSE ITEMS.

DO NOT DEDUCT DEPOSIT REFUNDS OR PARTS RETURNED FOR CREDIT AMOUNTS FROM AMOUNTS OWING UNTIL THE ABOVE STEPS HAVE BEEN CARRIED OUT AND YOU HAVE RECEIVED A TAX CREDIT ADJUSTMENT NOTE.